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How dewagem88 Handles Your Personal Information

This privacy policy explains exactly what data dewagem88 collects when you use your account, how we store it, and what rights you hold over it — including data tied to your DANA, OVO or GoPay wallet.

Account data kept secureWallet data: DANA, OVO, GoPayYour right to request deletionNo data sold to third partiesContact support to update records

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What We Collect and Why We Collect It

dewagem88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the details you provide during registration — your name, contact details and, where applicable, the wallet identifier linked to your DANA, OVO or GoPay account. We use this information to verify your identity, process deposits and withdrawals,

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and keep your account secure. Transaction records are stored for compliance purposes and to resolve any payment disputes quickly. We also collect device and session data — such as browser type and IP address — to detect unusual login activity and protect your account from unauthorised
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access. Players in Yogyakarta and elsewhere in Indonesia who use GoPay or OVO will find their wallet transaction references are logged only for the time required to reconcile each payment. We do not collect data beyond what your account activity generates, and we do not share
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your personal details with advertising networks. Any data shared with payment processors is limited strictly to what those processors need to complete your transaction. This policy applies to all account holders where access is permitted under local law.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct or delete your personal data, reach out through any of the channels below. Our support team handles privacy requests separately from general account queries, so flag your message as a data request and we will route it to the right team. Response times may vary depending on request complexity, but we aim to acknowledge every request promptly.

Live Chat Start a live chat session from the account menu. Flag your message as a privacy or data request so our team prioritises it correctly.

Email Support Send your data access or deletion request by email. Include your registered account details so we can locate and verify your record quickly.

Account Help Centre Log in and visit the Help Centre to submit a formal privacy request form. This keeps your request tracked and gives you a reference number.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply a layered approach to protecting the data associated with your dewagem88 account. Encryption is applied to data in transit and at rest. Wallet-linked details — whether from DANA, OVO or GoPay — are handled through the payment processor's own secure channel and are not stored on our servers in full. Your account password is hashed and never stored in plain text, and any suspicious login attempt triggers an OTP verification step before access is granted.

Cookie Use

We use session cookies to keep you logged in across pages and analytics cookies to understand how the platform is used. You can manage cookie preferences in your browser settings at any time.

Data Retention

Account and transaction records are kept for as long as required by applicable regulations. Once the retention period ends, data is deleted or anonymised — whichever the record type requires.

Your Access Rights

You can request a copy of the personal data we hold on your account at any time. Submit the request through live chat or email, and we will provide it in a readable format.

Third-Party Sharing

We share data only with payment processors handling your DANA, OVO or GoPay transactions, and only the minimum details each processor needs. We do not sell or rent your data.

Common Questions About Your Privacy at dewagem88

These are the questions we hear most often about how your data is managed. If your question is not covered here, contact us directly through live chat or the Help Centre and we will respond with a specific answer for your account.

We collect your name, contact details and the wallet identifier you link during account setup — such as your DANA, OVO or GoPay account number. Device and session data is also logged to protect your login.

Yes. Submit a data access request via live chat or email with your account details. We will locate your record, verify your identity and send you a readable copy of the data we hold.

Contact our support team and flag your message as a deletion request. We will process it in line with applicable regulations — some transaction records may be retained for the required compliance period before deletion.

Only with payment processors such as those handling DANA, OVO and GoPay transactions, and only with the minimum data each needs. We do not share with advertisers or sell data to any outside party.

We keep records for as long as required under applicable regulations. Once that period ends, data is deleted or anonymised. You can ask our support team which retention period applies to your specific record type.

Your wallet transaction reference is passed to the payment processor to complete and reconcile your deposit. We log the reference on our side only for the period needed to confirm the transaction and resolve any disputes.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoMobile App Guide InfoAbout Us

How dewagem88 Handles Your Personal Information

How to Reach Us About Your Data

Data Handling, Cookies and Account Security

Cookie Use

Data Retention

Your Access Rights

Third-Party Sharing

Common Questions About Your Privacy at dewagem88

01 What personal data does dewagem88 collect when I open an account?

02 Can I request to see the data dewagem88 holds about me?

03 How do I ask dewagem88 to delete my personal data?

04 Does dewagem88 share my data with third parties?

05 How long does dewagem88 keep my account and transaction data?

06 What happens to my wallet data when I make a GoPay or OVO deposit?

Privacy Policy

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